Important: This page is a general-purpose starting point, not individualized legal advice. It should be reviewed by qualified counsel before commercial launch, especially after payments, accounts, email marketing, consulting services, or downloadable products are activated.
1. About this website
This website is operated by West Performance Group. It provides information about leadership education, publishing, executive tools, advisory services, and performance-improvement resources under development.
2. Educational and professional disclaimer
Website content is provided for general educational and informational purposes. It is not medical, nursing, legal, accounting, tax, compliance, human-resources, employment, accreditation, regulatory, cybersecurity, investment, or other professional advice.
Healthcare leaders and organizations remain responsible for applying current laws, regulations, accreditation requirements, professional standards, organizational policies, contracts, clinical judgment, governance processes, and local operating conditions.
Nothing on this website creates a clinician-patient, attorney-client, consulting, fiduciary, or other professional relationship.
3. No guarantee of results
West Performance Group does not guarantee specific operational, financial, clinical, career, leadership, workforce, engagement, utilization, productivity, revenue, or other outcomes. Results depend on conditions including data quality, implementation, leadership support, resources, and organizational decisions.
4. Privacy
This website does not currently require an account or collect payment-card information. Product and book order buttons may open a prepared email message so a visitor can request current availability, pricing, and a secure purchase link.
If a visitor chooses to contact West Performance Group by email, the information included in that message may be used to answer the inquiry, provide requested support, maintain appropriate business records, and meet legal obligations. West Performance Group does not sell contact information.
To request access, correction, or deletion of information previously provided by email, contact westperformancegroup@outlook.com. Reasonable identity verification may be required before a privacy request is fulfilled.
5. Purchases, availability, and pricing
A prepared order email is a request for current purchase information, not a completed transaction, reservation, or guarantee of availability. The applicable product description, format, price, taxes, shipping, delivery terms, license, and refund terms will be shown through the final secure checkout or invoice before payment.
Product details and purchase routes may be updated as editions, inventory, fulfillment methods, and retailer listings change. Customers should rely on the information shown at the final purchase destination.
6. Cookies and analytics
The current website does not intentionally set marketing cookies. Hosting, security, analytics, form, video, scheduling, payment, or other third-party services added later may use cookies or similar technologies. This notice and any required consent mechanism must be updated before those services are activated.
7. Intellectual property
Unless otherwise stated, website text, branding, frameworks, designs, graphics, book concepts, educational resources, and other original materials are owned by or licensed to West Performance Group and are protected by applicable intellectual-property laws.
Content may not be copied, reproduced, republished, sold, licensed, distributed, modified, scraped, or incorporated into another product without prior written permission, except for limited personal use allowed by law.
8. Trademarks and brand names
West Performance Group, First Case Publishing, associated branding, product names, framework names, and book-series identifiers may function as trademarks or service marks. Use of a name on this website does not represent confirmation of federal or state registration. Trademark clearance and registration should be handled separately with qualified counsel.
9. Purchase links and third-party services
Official purchase buttons may link to Amazon, Shopify-powered checkout, book retailers, payment processors, or other third-party services. A transaction completed on another service is governed by that service's checkout terms, privacy notice, shipping, return, refund, and digital-delivery policies. West Performance Group does not collect or store payment-card information through this website.
West Performance Group is not responsible for the availability, security, accuracy, privacy practices, content, or policies of unrelated third-party services. Purchase links are activated only after the associated edition is approved and publicly available.
10. Acceptable use
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, collect information unlawfully, impersonate another person, infringe intellectual-property rights, or use the website in violation of law.
11. Limitation of liability
To the fullest extent permitted by law, West Performance Group and its owners, contractors, contributors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or reliance on this website or its content.
12. Changes
West Performance Group may revise this page as the website, services, technology, and legal requirements change. The updated date should be changed whenever a material revision is published.
13. Contact information
Business email: westperformancegroup@outlook.com. A permanent business mailing address will be added before paid direct sales or commercial email campaigns are activated.
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